Toprated

Testimonials

Saeed Al Mansoori

Project Manager, Al Raha Interiors

I'm thoroughly impressed with the professionalism and quality of service. Everything was delivered on time, with attention to detail that exceeded expectations. Highly recommended for anyone looking for reliability and top-notch results.

Fatima Al Qasimi

Founder, Emarati Luxe Boutique

Incredible experience from start to finish! The team understood my vision perfectly and brought it to life. As an entrepreneur, I value trust and efficiency—and they delivered both effortlessly

Khalid Al Marri

Operations Director, Gulf Build Solutions

Truly a 5-star service. What stood out most was their commitment to quality and responsiveness. Working with them felt seamless and professional throughout. I look forward to future collaborations.

Bestseller

Shipping Policy

Shipping Policy

At Nalain Trading FZE, we strive to deliver your orders quickly, safely, and efficiently across the United Arab Emirates and internationally.

Domestic Shipping (UAE)

  • Processing Time: Orders are processed within 1–2 business days (excluding weekends and holidays).

  • Delivery Time:

    • Dubai & Sharjah: 1–2 business days

    • Other Emirates: 2–4 business days

  • Shipping Charges:

    • Free shipping on orders above AED 199

    • A flat AED 15 shipping fee applies to orders below AED 199

International Shipping

  • We offer international shipping to selected countries.

  • Delivery Time: 5–10 business days (varies based on destination)

  • Shipping Cost: Calculated at checkout based on weight and destination.

  • Customs, duties, and taxes (if applicable) are the responsibility of the customer.

Order Tracking

Once your order is shipped, you will receive a confirmation email or SMS with tracking details. You can track your shipment directly via the courier website.

Delivery Partners

We work with trusted local and international courier services to ensure your package is delivered safely and on time.

Delays

While we aim to deliver within the stated timelines, unforeseen delays may occur due to weather, holidays, or courier issues. We will keep you informed of any delays.

Missed Deliveries

If a delivery attempt is missed:

  • The courier will attempt redelivery or contact you for rescheduling.

  • If undelivered after multiple attempts, the product will be returned to us. Reshipping charges may apply.

Wrong Address or Contact Information

Please double-check your shipping address and contact number at checkout. Nalain Trading FZE is not responsible for orders delayed or lost due to incorrect or incomplete information.